Terms & Conditions

Last updated: 31 October 2026

These terms apply when you use the website exservicemen.in and the Android app Exservicemen Welfare (Google Play package in.exservicemen.app), together called “the Service”. The Service is run by ExServicemen.in (“we”, “us”). By using the Service you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the Service.

Please read this first. ExServicemen.in is an independent information service. It is not a government website or app and is not connected to the Ministry of Defence, DESW, KSB/RSB/ZSB, ECHS, CSD, SPARSH, PCDA, DGR or any recruiting body. Job details, CSD prices, directory entries and calculator results are given for information only. Always confirm with the official notification, office or website before you apply, pay, travel or take any decision.

1. What the Service offers

The Service collects and explains information useful to Indian ex-servicemen, Veer Naris, serving personnel and their families: job openings (including posts reserved for ex-servicemen), articles and guides on welfare schemes, ECHS, CSD, SPARSH and pensions, directories of ECHS hospitals, polyclinics and Sainik rest houses, CSD price lists, calculators (pension, dearness relief, commutation, gratuity, leave encashment, BMI), a photo resizer for application forms, and job alerts. You may use the Service free of charge for your personal, non-commercial use.

2. Information only, no guarantee

We collect information from official notifications, government websites and other public sources, and we try hard to keep it correct and up to date. However, rules, rates, prices, vacancies and addresses change, and mistakes can happen. Therefore:

  • Nothing in the Service is legal, financial, medical or official advice.
  • We do not guarantee that any information is complete, correct, current or suitable for your situation.
  • The official notification, order or office always prevails over anything shown in the Service.

3. Jobs and recruitment

  • We are not a recruiter or placement agency and do not take part in any selection. We only share openings published by employers and recruiting bodies.
  • Check eligibility, age limits, fees, last dates and how to apply in the official notification before applying.
  • We never ask for money to get you a job. Never pay anyone who claims to offer a job through ExServicemen.in. Report such calls or messages to us and to the police.
  • A job alert may arrive late or not at all (for example when the phone is offline or battery saving stops the app). Do not depend on alerts alone for last dates.

4. Calculators and CSD prices

  • Pension, DR, commutation, gratuity and leave encashment calculators give indicative figures based on the rules and rates we understand to apply. Your actual entitlement is decided by your Pay Accounts Office, PCDA or record office.
  • The DR rate in the calculator is entered by you; check the current rate in the latest government order.
  • CSD prices come from price lists published by CSD and its dealers. Ex-showroom prices, insurance, registration and eligibility rules change; confirm the final price and your eligibility with your CSD depot or dealer before booking or paying.
  • The BMI calculator is a general screening tool, not medical advice.

5. Directories

Hospital, polyclinic and rest house details (addresses, phone numbers, empanelment, availability) are compiled from official lists and may change. Call or check with the office before visiting or travelling. Empanelment of a hospital with ECHS can change at any time; confirm with your ECHS polyclinic.

6. App accounts

  • An account is optional. Accounts are for people aged 18 or over.
  • Give true details and keep them up to date. Do not register on behalf of someone else without their permission.
  • Keep your password private. You are responsible for activity on your account; tell us at once if you think someone else is using it.
  • You can delete your account at any time (see exservicemen.in/delete-account).
  • We may suspend or remove an account that gives false details, misuses the Service or breaks these terms.

7. Acceptable use

You agree not to:

  • break any law, or use the Service to cheat, harass, threaten or impersonate anyone (including government offices or officials);
  • post or send false, misleading, obscene, hateful or defamatory content, or content that harms national security or public order;
  • copy, scrape or download content or data from the Service in bulk, or use it to build another service;
  • try to break into, overload, reverse-engineer or interfere with the Service, our servers or other users’ accounts;
  • click on ads dishonestly or use any automated means to view or click ads.

8. Comments and messages

If you post a comment or send us a message, you are responsible for it. You allow us to publish, edit for length or clarity, or remove comments. We may delete any comment without giving a reason. Do not share personal documents, service numbers, PPO numbers, Aadhaar or bank details in comments.

9. Ads and third-party links

The Service is free because it shows ads (in the app, from Google AdMob) and may link to other websites, apps and official portals. We do not control or endorse advertisers or third-party sites, and we are not responsible for their products, services, content or privacy practices. Any dealing with them is between you and them.

10. Our content and logo

The ExServicemen.in name, the EX helmet logo, the app’s design and our own articles and compilations belong to us. You may share links to our pages and share job posts or calculator results using the app’s Share buttons. You may not copy our articles or data in full, sell them, or use our name or logo in a way that suggests we endorse you, without written permission. Official notifications, government emblems and trademarks shown in the Service belong to their owners.

11. Free service, availability and changes

The Service is provided “as is” and “as available”, free of charge. We may add, change or remove features, content or the whole Service at any time, and it may sometimes be unavailable for maintenance or reasons beyond our control. Parts of the app work offline using information saved on your phone, which may be older than the latest online version.

12. Limitation of liability

To the fullest extent the law allows, ExServicemen.in and the people who run it are not liable for any loss or damage arising from your use of, or reliance on, the Service. This includes a missed job or deadline, a wrong figure from a calculator, a changed CSD price, a hospital or rest house that is unavailable, or any decision you take using the Service. Our total liability for any claim, if any, is limited to INR 1,000. Nothing in these terms limits any liability that cannot be limited under Indian law.

13. Indemnity

If you break these terms or the law while using the Service and this causes a claim against us, you agree to compensate us for the reasonable losses and costs that result.

14. Reporting mistakes

If you find wrong or outdated information, please tell us. Use “Report incorrect information” in the app (More → Help) or email help@exservicemen.in. We correct confirmed mistakes as quickly as we can.

15. Governing law

These terms are governed by the laws of India. Any dispute will first be discussed with us in good faith; if it cannot be settled, the courts at Haryana, India will have exclusive jurisdiction.

16. Changes and contact

We may update these terms when the Service changes. The “Last updated” date at the top shows the latest version, and for important changes we will show a notice on the website or in the app. Continuing to use the Service after a change means you accept the updated terms.

Questions or complaints: help@exservicemen.in · exservicemen.in/contact-us
Grievance Officer: see section 13 of our Privacy Policy.